All sales are final. We do our very best to ensure sturdy + safe packaging of all of our plants + products. However, we live in an imperfect world. Womp womp wompppp. SO in the sad, sad case an item arrives broken or damaged, please send CLEAR photos of the damaged good(s) + your order number to firstname.lastname@example.org within 24 hours days of tracking receipt delivery. Instructions for return or exchange of the damaged item(s) will be provided in a reply email.
All returns will be issued shop credit, only.
plant babe has the right to deny a return at any time. The Return/Exchange policy is subject to change at any time without notice.
Please do not send any items back to the shop without reaching out to us first as they will not be accepted.